Uber drivers will no longer see rider location history
Uber is preparing for compliance with new General Data Protection Regulation guidelines in Europe and is launching a new pilot. In a few weeks, drivers will no longer see exact pick-up and drop-off history of passengers. This is another step Uber takes in order to protect passengers’ privacy.
The pilot is expected to start in a few weeks after a redesigned Uber driver app is rolled out across the U.S. Drivers will no longer be able to see the exact spots where they picked up or dropped off passengers, but they will still see a broad area for the records and an ability to dispute fares, if necessary.
“Location data is our most sensitive information, and we are doing everything we can do to protect privacy around it,” an Uber spokesperson said. “The new design provides enough information for drivers to identify past trips for customer support issues or earning disputes without granting them ongoing access to rider addresses.”
Currently drivers can access a history of pick-up and drop-off addresses indefinitely, even in case if a rider shuts down their passenger account.
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